FOR IMMEDIATE RELEASE
J.D. Edwards Selects Synchrologic To Facilitate Mobile Capabilities in CRM 2.0
Latest Customer Relationship Management Software Release Leverages Synchrologic Data Sync for Mobile Sales, Enabling "Offline" Capabilities
ATLANTA AND DENVER, JAN. 28, 2003 - CRM 2.0, launched today by J.D. Edwards & Company (Nasdaq: JDEC), utilizes Synchrologic Data Sync, a component of Synchrologic Mobile Suite.
J.D. Edwards licensed Synchrologic's mobile infrastructure solution to provide comprehensive "offline" support for their latest CRM release. The solution gives field sales personnel access to the same information they would have while connected in the office. This pervasive access to CRM data gives mobile employees the ability to provide increased levels of customer service, improve customer retention, and maximize revenue.
"Enterprises today need to provide employees with critical business information when, where and how they need it most - or they risk falling behind," said Les Wyatt, senior vice president and chief marketing officer at J.D. Edwards. "The robust synchronization enabled by Synchrologic, the market leader in this area, gives J.D. Edwards CRM the power to provide information quickly and accurately to the mobile sales professionals who need it. We are positioned to provide the best offline CRM solution in the market today."
With CRM 2.0 enabled by Synchrologic, mobile users will have access to vital information-including accounts, opportunities, leads, quotes and sales orders-when the network is not available, and can easily ensure the information is updated to the network when it is convenient to connect. This helps increase productivity and revenue generation by allowing the mobile staff to complete work during times when they would otherwise be less productive, such as on an airplane.
"J.D. Edwards has moved aggressively to maintain their competitive edge by giving mobile sales professionals access to the most important information used in driving revenue," said John Dancu, Synchrologic's president and COO. "Synchrologic Data Sync helps give J.D. Edwards customers a built-in, robust offline solution for providing first-class customer service, the ultimate goal for any company."
About J.D. Edwards & CompanyJ.D. Edwards (Nasdaq: JDEC) makes customers stronger, enabling them to solve their most important business challenges. The company offers collaborative enterprise software as well as consulting, education and support services. J.D. Edwards' offerings are differentiated by a deeply ingrained attitude of listening to customers, innovating on their behalf, and delivering solutions as part of a results-oriented relationship. Founded in 1977 and headquartered in Denver, J.D. Edwards focuses on long-term business partnerships and helping its 6,600 customers in more than 110 countries collaborate electronically to manage their business processes, supply chains, enterprise assets, and supplier and customer relationships. For more information: www.jdedwards.com or 1-.
About SynchrologicSynchrologic's mobile infrastructure solutions create competitive advantage by increasing mobile worker productivity and decreasing total cost of ownership of mobile devices. The company's product line mobilizes enterprise email and applications, automates the delivery of documents and Web sites, delivers relevant travel information for mobile professionals, and provides mobile systems management tools -- for laptops, handhelds, and smart phones. Key customers and partners include 3M, Accenture, Casio, Citicorp, Domino's, Hertz, Nintendo, Microsoft, NEC, and Pfizer. The company is privately held with headquarters in Atlanta, Georgia, and European offices in London and Milan. For more information, please visit synchrologic.com.
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Copyright © 2002 Synchrologic, Inc. Synchrologic and Email Accelerator are trademarks of Synchrologic, Inc. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
Contact:
Claire Grevas
Synchrologic
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