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Mobile access to Email and PIM data delivers dramatic ROI by providing mobile workers the ability to convert downtime to productive communications time. Synchrologic Email Accelerator significantly raises the bar for server-based Email and PIM sync solutions. It offers a secure, centrally-managed way to connect handheld devices to Exchange, Domino, and IMAP/POP3 servers...with unprecedented functionality and access.
Great User Experience - High Quality Sync
A great user experience starts with high quality synchronization of the most complex recurring calendar entries, of time zone differences for meeting requests, of email "read marks" between multiple devices, and other demanding tasks. If users can't rely on the solution to preserve their data, make it available anywhere, and do so without distortions or omissions, then ROI will be hard to come by and support costs will go through the roof. Managing the transition of data between different types of device data stores and server data stores is complex and difficult, and the sophistication of Synchrologic's solution in this area is significant. We spent almost three years perfecting it.
Great User Experience - Quick Efficient Sync
Speed of synchronization sessions translates to accessibility of data...and is the number one factor affecting user satisfaction. Synchrologic's solution offers compression, check-point restart, wireless communication optimizations, attachment filtering, message truncation, and other features to minimize packets and maximize speed. In addition, we offer users the ability to maintain two different communication profiles. Typically one is used for settings for high speed environments such as cradle or wireless LAN, and the other for low speed environments such as public wireless networks like CDPD and GSM. Users can specify full updates of all information and attachments for high speed, and more aggressive attachment filters and message truncation for low speed. This is most relevant for Email, calendar entries are compact enough where its not generally an issue. In addition, we give users a unique capability called "Preview Mail" where they can view their email headers, email size, attachment and truncation status, and make decisions about what they want to receive or not on the fly. This gives the user control to get just the email and attachments they want, without wasting time on spam, early entries in long discussion threads, or non-urgent subjects.
Automatic Updates
Synchrologic offers a variety of mechanisms to proactively update devices without user intervention. We offer true server-based push, where the server sees a new message or calendar entry and pushes it out to the device via wireless. This capability works in the context of our standard interval-based auto update called ReadySync. Thus, the device can be setup to connect several times a day to gather all new email, while messages that are marked urgent or from certain senders are automatically pushed out to the device as soon as they are received. The filters for what gets pushed are easy for users to maintain and customize through a web interface. Finally, emails, calendar entries and other PIM data can be pushed via "alerts" out to a broad range of Email or SMS enabled devices, providing a lowest common denominator functionality. For WAP phones in particular, this dovetails nicely with the WAP browsing capability. In this scenario, the user gets pushed the email "alert" which includes the header and a limited amount of body text, and if they want to they can access the full message using the WAP browsing capability.
Broad Device Support
Synchrologic's email and PIM sync server supports the broadest range of devices and access methods available. PCs, Palm, Pocket PC, Handheld PC, and other Windows CE devices are supported for full synchronization to the local data stores on the device. This option is generally the backbone of how users get their mail on the road, and we offer a simple consistent UI across all platforms. We also push proactive alerts to a broad range of pagers, WAP phones, and other Email addressable devices. Our server is SyncML enabled so that we can do Calendar and Contact synchronization to any SyncML certified device. We also provide real-time access to data on the groupware server via WAP or web browser.
Easy to Manage
Synchrologic Email Accelerator was built to exceed administrator expectations with innovative and flexible tools for controlling system behavior and shaping the user experience. Our integrated admin console lets IT staff build multiple synchronization profiles, configure the communications gateway, access system logs, and run reports all from within a standard MMC snap-in. Profiles provide extremely granular control over sync settings, authentication, and security. An unlimited number of profiles can be created for different users or groups of users. We enable rapid roll-out to existing devices via a simple web-driven process, enabling users to perform self-service installs once authorized. We pay attention to details to ease the management burden, doing things like automatic mailbox discovery to keep users up and running without undue administrative effort.
Smarter PIM Sync
Synchrologic expands the definition of PIM beyond the standard Calendar, Contacts, Tasks and Memos. Without imposing any additional burden on the user, our technology automatically gathers personally relevant information regarding trips and appointments. Full flight information, rental car and hotel reservations, driving directions, maps and local weather are gathered up, synchronized, and available for browser access. Synchrologic is the only Email sync vendor to offer this unique functionality, which significantly raises the bar for the entire category.
Mobile Suite Integration
Synchrologic Email Accelerator is part of a total mobile infrastructure solution that is also capable of moving application data, files, and websites throughout your mobile network. Most importantly, our file sync leverages the single unified client, single unified admin console, single unified communications gateway, and shared administrative services of Synchrologic Mobile Platform. For the user, this translates to a simple one-button sync for managing all their mobile updates. For administrators, it means you don't need to worry about integrating multiple point solutions, attending multiple training classes, or doing duplicate administrative work.
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