Privacy Policy
Effective date: August 4, 2026
Synchrologic (“Synchrologic,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to synchrologic.com, our email communications, our online communities, and any digital or physical products we sell (together, the “Services”).
By using the Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information you give us directly:
– Name and email address, when you join our free or paid community, subscribe to our list, download a resource, or contact us
– Payment and billing details, when you purchase a course, membership, or the physical planner (processed by our payment processor; we do not store full card numbers)
– Shipping address and phone number, when you order a physical product such as the planner
– Any other information you choose to share with us, such as messages, survey responses, or testimonials
Information collected automatically:
– Device and usage data, such as IP address, browser type, pages visited, and time on site, collected through standard website analytics
– Cookies and similar tracking technologies, described in Section 3
– Advertising identifiers and interaction data, collected when you click on or view our ads on Meta (Facebook/Instagram) or Google, used to measure ad performance and build audiences for future campaigns
2. How We Use Your Information
We use your information to:
– Deliver the products, courses, and community access you’ve purchased or joined
– Send emails, including newsletters, product updates, and promotional content (via our email platform, Klaviyo)
– Process and fulfill orders, including shipping the planner
– Respond to questions and provide customer support
– Improve our website, content, and offers based on how visitors use the Services
– Run and measure advertising campaigns on platforms like Meta and Google
– Meet legal, tax, and accounting obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies (including tracking pixels from Meta and Google) to recognize your browser, remember preferences, understand site traffic, and measure ad performance. You can control cookies through your browser settings; disabling them may limit some site functionality. Where required by law, we will ask for your consent before placing non-essential cookies.
4. How We Share Your Information
We do not sell your personal information. We share it only with:
– Service providers who help us operate the business, such as our email marketing platform (Klaviyo), website host, payment processor, and shipping carriers
– Advertising platforms (Meta, Google), which receive limited data (such as hashed emails or pixel events) to measure and optimize ad campaigns
– Legal or regulatory authorities, if required by law, or to protect our rights, safety, or property
– A successor entity, in the event of a merger, acquisition, or sale of business assets
Each provider is only given the information needed to perform its function and is expected to protect it accordingly.
5. Data Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Email marketing data is retained until you unsubscribe or request deletion; order records are retained as required for tax and accounting purposes.
6. Your Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing.
If you are in the European Economic Area or UK (GDPR): you have the rights described above, plus the right to withdraw consent at any time and to lodge a complaint with your local data protection authority. Our legal basis for processing is typically your consent, the performance of a contract (e.g., fulfilling an order), or our legitimate business interests.
If you are a California resident (CCPA/CPRA): you have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising (which may include some ad pixel data). We do not sell personal information for money.
To exercise any of these rights, contact us at hello@synchrologic.com. We may need to verify your identity before fulfilling a request.
7. Children’s Privacy
The Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. International Transfers
We are based in the United States, and your information may be processed or stored in the United States or other countries where our service providers operate. By using the Services, you consent to this transfer.
10. Third-Party Links
Our Services may link to third-party websites or services we do not control. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest revision. Material changes will be posted on this page, and where appropriate, communicated by email.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Synchrologic
hello@synchrologic.com